Contact Us

433 Hay St. - Hours of Operation: Monday - Friday 8:00 a.m. to 5:00 p.m.


Who we are, and what we do...

The following list is intended as a helpful guide to direct you to the correct staff person. Each staff member has a specific set of skills and handles different concerns and questions based on their area of expertise.  

  • Planning - Office Administrator II. Karen Estep - (910) 433-1612

    • Annexations, Demographics, Census Data,
      Joint City/County Appearance Commission; Sr. Planner
    • Comprehensive Planning- Long Range Planning, Area Plans; Sr. Planner
    • Current Planning- Landscape, Lighting, Architecture; 
    • Development Review- Site & Subdivision Plan Review, Final Plats,
      Technical Review Committee; Development Advocate/Sr. Planner
    • Historic Resources- Certificate of Appropriateness, Minor/Major Works, Landmarks, Historic Districts, Historic Resources Commission; Interim Historic Resources Planner          
    • ReZoning & Special Use Permits, Map Amendments, Variances,
      Zoning Commission; Sr. Planner
    • Urban Design & Area Plans, Clear-Cutting Permits (tree removal); Urban Designer/Sr. Planner


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