City Launches New App to Better Communicate with Residents
(Fayetteville, N.C.) – The City of Fayetteville has launched a new app to help residents access City-related information in a very user-friendly format using their smart phones. The app is tied directly to the City’s mobile-friendly website, which was completely redesigned in 2015. This is the next step in the process of helping residents more easily find the information they need to connect with their City.
“We are excited to announce the launch of our City app, as it will greatly enhance residents’ ability to find information quickly and easily,” said Kevin Arata, Corporate Communication Director for the City of Fayetteville. “The app will make it easy to access those features and content most-visited on our website, without requiring a lot of effort on their part. It also puts us on par with other large cities that offer apps for their residents, to be able to better communicate with residents beyond what our website currently accomplishes.”
Some of the key features of the app include links to information about and related to our elected officials, recreation and attractions, city news, major transportation assets within the city and utility contact information.
A unique feature of the City app is the ability to create interactive maps highlighting such special events as the Dogwood Festival, where residents can learn about the locations of various festival vendors and the multiple concerts taking place throughout the festival.
Another interactive map on the City app is the Arts Council’s Work in Progress sculptures that are placed strategically across the downtown area; photos of each of the 12 sculptures are listed by location, along with information about the artist and what inspired them to create their work of art. The app allows someone using their smart phone to locate and easily walk to each of the sculptures throughout the downtown area.
Push notifications are also possible with the City app, allowing the Corporate Communications department to send information to those who download the app. In emergency situations, such when Hurricane Matthew ravaged the City in 2017, all those with the app will receive instant message alerts related to such events directly affecting residents.
The Fayetteville Area Convention & Visitors Bureau is also in the process of a soft launch of their Visitor app, which will be connected with the City’s app, and contains up to date information about dining, shopping, churches, accommodations and more. Out of town guests and visitors to the area who want to discover and enjoy our many community amenities can easily connect with their app as well.
Residents are encouraged to download the City app, titled Fayetteville NC, and the Fayetteville Area Convention & Visitors Bureau app, titled Scout Look, both of which are available for free in the Apple store for iPhones and Google Play for Android devices.
Here are the links to download the City App:
- Apple App Store (iPhone): https://itunes.apple.com/us/app/fayetteville-nc/id1369225483?mt=8
- Google Play (Android): https://play.google.com/store/apps/details?id=com.civicapps.fayetteville