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City Seeks Citizen Input on Website Redesign

Post Date:05/30/2019 1:57 PM

(Fayetteville, N.C.) — The City of Fayetteville has partnered with Granicus to redesign the City’s website, www.FayettevilleNC.gov, with the intent of better serving citizens who are seeking information about the City of Fayetteville.

Citizens are encouraged to visit https://fayettevillenc.gov/websitesurvey and take the short 10-qustion survey that will allow citizens to help shape the redesign and content placement of the City’s website. The survey, in place until June 14, takes less than 10 minutes to fill out and is completely anonymous.

“We are seeking input from residents to help us shape what information is on the site and where it is located, to better serve our citizens and harness the power of the community to make this a better product in the end,” said Kevin Arata, Fayetteville’s Corporate Communications Director. “The survey will help us better understand the audience who typically visits our site and what information they are seeking, so that we may make that information more easily accessible.”

The website was last redesigned in 2015, resulting in an increase from 75,000 page views per month to more than 175,000 page views per month, with much of that increase attributed to making the site mobile and tablet-friendly. The new site, expected to be completed by the fall of 2019, will maintain its mobile and tablet-friendly design. Residents can expect to see a much-improved web experience when visiting the newly redesigned site.

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