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The City of Fayetteville is in frequent communication with our partners at the Cumberland County Department of Public Health and health officials at local, state, and federal agencies who are monitoring the situation and providing guidance on how to respond to COVID-19. Our top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees. MORE INFO

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News and Press Releases

Small group of City employees begin teleworking; City Hall access limited beginning Wednesday

Post Date:03/23/2020 4:31 PM

(Fayetteville, N.C.) – Today is the first day that a small group of City of Fayetteville employees are teleworking from home to avoid potential exposure to the Coronavirus. City Manager Doug Hewett asked department directors to identify who can work remotely and requested that a small group of employees begin the process today. Other employees who can also perform meaningful work from home will test their mobile network connections in the next few days, in the event that City staff need to increase the number of employees who work remotely. 

Hewett expects significant changes in the coming days to various city services. “Right now public access is limited for City Hall and Council meetings and we’re identifying ways to further implement social distancing. This includes temporarily ending public face-to-face contact at City Hall starting Wednesday. People will find services online and they’ll still be able to call City Hall if they do not have internet access. If necessary, someone can leave essential documents in a drop box at the front of City Hall.”

One of our long term goals with the city is to move toward a 24/7 City Hall, primarily focused on access via automated and improved online access. COVID-19 is causing us to activate those plans more quickly than anticipated and we are working diligently to make that happen as fast as possible.

Hewett hosts a daily meeting with Police, Fire and other department representatives using a virtual platform to discuss how to best continue offering city programs and services, while protecting employees and citizens.

Citizens can visit FayettevilleNC.gov/COVID19 and click on “contact the City via Phone/Web” to find phone numbers and emails to those departments across the city with which most citizens interact on a frequent basis. 

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