Questions and Answers

Expand/Contract Questions and Answers

  • What is team name/mascot?

  • How do I schedule an inspection?

  • When do I call 911?

  • How and when do I report suspicious activity?

  • Can you offer children's fare discounts based on age and not height?

  • Can you add an ATM and bigger bathrooms?

  • Can you create a system to alert riders via text when a bus is late or broken down?

  • When is FAST going to offer Sunday Service?

  • What is being done about the overcrowding on Route 14?

  • When is FAST going to start 30 minute service on all bus routes?

  • How does a 1-Day pass work?

  • How can the public find out about service interruptions during inclement weather?

  • Is FAST going to install a bus stop across from the Chick-Fil-A on Ramsey Street?

  • Is FAST going to add more bus stops on the Route 10 return trip?

  • Is FAST going to install a bus stop by the blue ice box on Cedar Creek Road (Route 3)?

  • Is FAST going to install a bus stop between the 1st stop on Strickland Bridge Road and the 2nd stop at the YaYa Food Mart (Route 10)?

  • Can I advertise on FAST buses?

  • Is there a GTFS feed available?

  • Does FAST provide service to Hoke County?

  • Does FAST provide service to Spring Lake?

  • Does FAST close for holidays?

  • Where can I find out about career opportunities with FAST?

  • How can I provide feedback about my experience with FAST?

  • Can I eat or drink on the bus?

  • Can I bring my dog on the bus?

  • Do you offer discounted passes for students?

  • Where can I obtain an application for the reduced fare ID card?

  • Where can I obtain an application for FASTTRAC! services?

  • Do I need a car seat for my child?

  • Are FAST vehicles wheelchair accessible?

  • How can I retrieve a lost item?

  • Where can I find a bus transfer slip?

  • How can I get a refund for my unused bus pass?

  • If I don't have the correct amount of money, will I receive change?

  • Will the transit buses arrive at the exact times posted?

  • How do I ride the bus?

  • How long will my application remain "active"?

  • What if I am not chosen for a position?

  • Does the City of Fayetteville require candidates for employment to submit to a drug screen or physical examination?

  • How will you contact me about a position I applied for?

  • Who should I contact to follow-up on my application?

  • How do I know if my application was received?

  • Who is considered a current City employee?

  • How do I update changes to my personal information (i.e. name, address, phone number and email address)?

  • Can I edit an application that I have already submitted?

  • What if I forgot to add an attachment?

  • How long does the online application process take to complete?

  • I started applying for a Current Opening, but I had to save and come back later. How do I finish applying?

  • What if I am not ready to fill out or cannot complete the application at this time?

  • Will I automatically be considered for other positions if I previously submitted an application?

  • What is considered a complete application?

  • If I have a resume, can I just submit that?

  • Do I have to fill out an application?

  • I missed the deadline - can I still apply?

  • How often is the job site updated?

  • What should I do if I am interested in a position but it is not listed on the current openings?

  • If I already have a GovernmentJobs account, can I use that to apply to City of Fayetteville jobs?

  • Who do I call if I’m having technical problems?

  • How do I “unlock” my account if I forgot my password?

  • I requested a reset password link but have not received it. How long does it normally take?

  • I need a new password, but no longer have access to the email address where the reset password email was sent.

  • What if when I create a new account it says my email address is already in use?

  • Can more than one person use the login?

  • What if I share an email address with another person?

  • How do I get an email address?

  • What if I do not have a computer or access to the web?

  • What type of computer setup/browser is needed to apply online?

  • What do I need to get started?

  • How do I apply for a job?

  • Is it a crime in North Carolina to...

  • What can I do to help my community?

  • What can I do as an individual?

  • What can a person legally burn within the City of Fayetteville?

  • How do I file a complaint or compliment on an employee of the police department?

  • How do I find out that status of my case?

  • How do I get a copy of a Police Incident or Accident Report?

  • Whom should I contact about employment opportunities with the police department?

  • How can I obtain annual statistical information based upon records of police internal affairs investigations?

  • Is the police academy paid training?

  • Are you holding lateral police academies at this time?

  • I am BLET certified. Will I be required to attend the entire police academy?

  • When is your next police academy?

  • How large is your Police Department?

  • Do you hire out- of-state candidates at your Police Department?

  • Is there a residency requirement for your Police Department Employees?

  • How long does the Police Officer hiring process take?

  • How many people are you hiring for your next police academy?

  • Do I have to attend an applicant orientation briefing to become a police officer?

  • How long does the applicant orientation briefing last and what should I bring?

  • Is there an age requirement/cutoff to become a Police Officer?

  • Would police officers have a take home car?

  • Do I have to work patrol/street duty or can I go to a specialized unit once I graduate from the police academy?

  • What records are required to apply to be a police officer and how do I obtain copies?

  • Can I do a ride along with an police officer?

  • Do I have to stay overnight at the police academy?

  • What is police departments policy on Tattoos?

  • Is there a study guide that can assist me in the written exam portion?

  • What do I wear to the testing dates?

  • If my ETS date isn't until the next year, when should I begin the process?

  • Can I still fill out the application even though my ETS date is a year from now and it be saved until I get out?

  • What are the Fayetteville Police Department's policies on tattoos, hairstyles, beards and jewelry?

  • How can I become involved or start a Community Watch Group?

  • Can a police report be taken over the telephone?

  • How do I get a background check/fingerprints on myself for employment purposes?

  • When will the new baseball team be here?

  • Are the Houston Astros bringing the Major League or Minor League team here?

  • What league will the team play in?

  • Will we ever get to meet the players at games?

  • Will the Astros ever come here for an exhibition game against the Minor league team, the way that other Major League teams have done with their N.C. Minor League teams?

  • Will the team do things with schools and the community?

  • What is going to happen to the Swampdogs?

  • What were the results from the baseball survey? (1,348 surveys were completed and 60,000 were distributed)

  • When will the new stadium be finished?

  • How much will the new stadium cost me as an individual taxpayer?

  • What is the total price of the stadium?

  • Where is the stadium being built?

  • How many seats will there be in the stadium?

  • Will the new stadium feature other events?

  • Why can’t the new Minor League team just move into J.P. Riddle Stadium to save taxpayers money?

  • Where will people park?

  • How does the City dispose of surplus property?

  • Who processes invoice payments for the City?

  • Does the City pay sales tax?

  • Are City personnel allowed to purchase items without a purchase order?

  • Are local governments allowed to participate in state contracts?

  • How can I find out about upcoming bids?

  • Are bid tabulations available for public inspection?

  • How do I arrange a vendor visit/appointment?

  • What do I need to do to become an active vendor/supplier with the City of Fayetteville?

  • Why does the City have an annual budget?

  • What is the purpose of a bond referendum?

  • What is a bond referendum?

  • When is the Bond Referendum?

  • Why use bond financing for these projects?

  • How much would the city issue in bonds?

  • How will taxes be applied?

  • What is the total tax rate implication for the bond referendum?

  • Given the condition of the economy, is now the right time to vote on these particular bond initiatives?

  • If the bond referendum is approved, how quickly will the projects begin?

  • What happens if the bond doesn’t pass in March?

  • Who do I contact if someone is burning illegally?

  • Who do I contact if I need a fire inspection?

  • How can I become a firefighter with the Fayetteville Fire Department?

  • Where do I pick up a copy of a fire report?

  • The fire hydrant is flowing on my street. Who do I call to take care of this?

  • I have moved into the City and my insurance company needs to know how many miles it is to the nearest fire station and where the fire hydrant is located.

  • How do I schedule a visit to a fire station or a safety talk for my group?

  • Who do I contact if I have a complaint about the Fire Department or Fire Department Personnel?

  • What types of permits may be required for my project?

  • What are some typical home improvement projects that require permits?

  • Why is it important to get a permit for a home improvement project?

  • Which field inspections are required and when should these inspections be scheduled?

  • What do the building permit fees cover?

  • What if an addition does not have plumbing as part of the project. Does the entire fee get charged?

  • Is the NC State home recovery fee part of the new flat fee?

  • When are permit fees due?

  • Are all the trade permits required to be submitted when the building permit is issued?

  • Who pays for the electrical, mechanical or plumbing permit?

  • Does each trade have to submit a permit application?

  • How are alterations and renovations calculated based on the permit fee structure?

  • Does the permit fee apply to any building or just commercial construction?

  • What fees are involved and when do I pay them?

  • When do I need to get a permit?

  • Where do I go to obtain a permit for my project?

  • What is the permit process and how do I begin my project?

  • What information do I need to apply for a permit?

  • What does a Site Plan include?

  • Can I draw my own plans building plans?

  • Can I draw the mechanical, electrical, and/or plumbing plans?

  • When do plans require a seal of a North Carolina registered professional?

  • How long does it take to review the project plans?

  • What information, guidelines, or rules apply and are used to complete my project?

  • Are there departments other than Inspections that I need to consult about my project?

  • How do I start the permit process?

  • What types of low voltage items require an electrical permit?

  • What is the wind speed for the City of Fayetteville?

  • What information is needed when designing a pole sign?

  • How do I schedule an inspection?

  • Am I required to have an address posted on my building/home?

  • What should I do if my inspection is rejected? (Re-inspections)

  • How long does the residential inspection project process take?

  • Where do I submit my inspection application?

  • What are the keys to a successful inspection process?

  • How long does the Inspection process take?

  • How do I find the holiday pickup schedule?

  • What is Stormwater?

  • What is impervious surface?

  • Are sewers and storm drains the same thing?

  • Does stormwater get treated at the waste water treatment plant?

  • Why do we need to manage stormwater runoff?

  • How is stormwater pollution managed?

  • Why do we have a stormwater utility?

  • How much does it cost me?

  • Why do we have to pay a fee?

  • How does a fee differ from a tax?

  • Why not use property taxes pay for stormwater?

  • How is the money used?

  • How do I benefit?

  • Can the Stormwater Fee be lowered?

  • What are the requirements for the fee credit?

  • Where can I find more information?

  • How does the City prioritize stormwater problems?

  • Why are BMP’s required for new development?

  • What should I do if my street/property is flooding?

  • What should I do if I notice something or someone blocking a storm drain or ditch?

  • Are catch basins and storm drains cleaned regularly?

  • What is a catch basin?

  • What types of pollutants are found in the storm drain system?

  • I see people dumping used oil into storm drains, what can I do?

  • How do I report trash being thrown into the storm drain?

  • How do I properly dispose of used motor oil, antifreeze, paint, etc?

  • What should I do if I see debris or garbage piled up in the creek?

  • How is stormwater polluted?

  • What is the number one source of stormwater pollution?

  • I am unable to attend tonight's City Council meeting. Is there another way for me to see it?

  • What is Non-point source pollution?

  • How do nutrients such as nitrogen get into stormwater?

  • I am a new Fayetteville resident. How do I start solid waste service?

  • What do I need to do to prepare my garbage for pickup?

  • What is the cost to purchase a cart from the City?

  • How do I find my pickup schedule?

  • My garbage/recycling was missed. What do I do?

  • My cart is damaged. Can I get it fixed?

  • Can you pick up large items?

  • Does the City collect construction materials?

  • What can I do with hazardous materials? What about old tires?

  • How much does one penny on the tax rate generate?

  • I was issued a traffic ticket in Cumberland County. Who do I contact with questions?

  • How do I get a copy of my birth certificate?

  • I am interested in serving on a citizen advisory board. What do I need to do?

  • When is the next City Council meeting?

  • Who is my City Council member?

  • Who serves on Fayetteville’s City Council?

  • Do the property taxes pay for all City services that residents receive?

  • Where does the money come from to operate the City?

  • How is the money generated used?

  • Are the City's finances well managed?

  • What is a CIP and why is it important for the City to keep it updated?

  • How do I get a concealed weapons permit?