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Mayor Colvin has issued a citywide curfew beginning Sunday, May 31st, which will be in effect from 8 PM through 6 AM until further notice. Please review HERE to see the listed special exceptions.

For the latest City-related information and department impacts related to COVID-19CLICK HERE.

 

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COVID-19 Information

City of Fayetteville Updates

(Information current as of 5/27 at 8:00 a.m.)

Contact the City via Phone/Web

American Sign Language (ASL) Information


Federal

For up-to-date information on COVID-19, visit the CDC’s website


State

As Key Indicators Remain Stable, North Carolina Moves to Safer At Home Phase 2: https://governor.nc.gov/news/key-indicators-remain-stable-north-carolina-moves-safer-home-phase-2

Executive Order 141: https://files.nc.gov/governor/documents/files/EO141-Phase-2.pdf 

The Division of Services for the Deaf and Hard of Hearing has produced two new American Sign Language (ASL) videos.  One video introduces the Governor’s 3 phased plan (announced on April 23, 2020) and other explains about cloth face coverings in depth.  Transcripts are available as first comment in YouTube’s comments section. 

Grant money available for qualified COVID-19 relief efforts: https://fayettevillenc.gov/Home/Components/News/News/9842/397

Governor Cooper Signs Order to Tighten Social Distancing Measures, Strengthen Long-Term Care Rules and Streamline Unemployment Benefits Process

Governor Cooper Announces Statewide Stay at Home Order Until April 29

NC Updates on COVID-19 from North Carolina Department of Health and Human Services

Guidance on Mass Gatherings & K-12 Closure

Frequently Asked Questions from NCDHHS

COVID-19 Triage Plus Information and Referral Line

  • 1-877-490-6642                
  • 7:00 a.m. to 11:00 p.m                   
  • Seven days a week

NCDHHS and Prevent Child Abuse NC have partnered to create a COVID-19 Parent & Caregiver Guide useful to all families. This guide contains hotline numbers for immediate help, how to protect your family, ways for parents and children to cope, advice on connecting with children, children with special needs, expectant parents, and strengthening families. 

North Carolina Main Street COVID-19 Resources


County 

Cumberland County is the lead agency for emergencies. Visit https://www.co.cumberland.nc.us/covid19 for the latest information.

  • Cumberland County Coronavirus Response Portal
  • NC 2-1-1: Resources and Assistance Related to COVID-19
  • School Lunch Pickup
  •  


    City-Related

  • Mayor Declares State of Emergency on March 16 (.pdf)
  •  City of Fayetteville COVID-19 Press Releases

  • City-Related Program/Service Updates

    Parks & Recreation

    • All trails and parks are open
    • People should maintain proper social distancing (six feet away from someone else)
    • Avoid social gatherings in groups of more than 10 people

    Beginning Wednesday, March 25, all Parks & Recreation recreation centers will be closed until further notice.

    All Fayetteville-Cumberland playgrounds are now closed. This is a new step we’re taking to stop the spread of the Coronavirus. English and Spanish signs with this message are going up at playground locations today.

    Fayetteville-Cumberland Parks & Recreation (FCPR) has postponed all department organized programs, activities, athletics, special events and rentals through April 30th.  FCPR staff will contact and work with affected individuals and groups to reschedule or refund at a later date.  As conditions change, the status of these postponements will be re-evaluated.


    Trash, Recycling and Yard Waste

    We thank you for your patience as the City of Fayetteville works diligently to collect yard waste and limbs. There is an extremely high volume of yard waste and limbs across the municipality, and due to operational circumstances affected by COVID-19, we are experiencing service delays. We realize this is very frustrating for residents and are taking every measure possible to work through the issues.  In order to help the situation, please do not continue to add to your waste piles, as it could exceed the ordinance limits, further delaying collection.  Again, thank you for your patience and understanding. 


    Airport

    • Fayetteville Regional Airport is working closely with TSA, City and County officials, and the State Health Department in regards to precautionary measures for COVID-19.
    • The airport terminal is open and operating on regular schedule.

    • Cleaning protocols have been heightened and additional hand sanitizer dispensers have been placed throughout the terminal.

    • Airlines now require that all passengers wear masks when onboard the aircraft.

    • The airport restaurant, Tailwind, has suspended pre-security restaurant service until further notice. The concession stand in B Concourse is still open to service travelers with grab and go foods and concessions.   
    • The airport USO facility remains closed.
    • All airport tours are suspended.

    For information on cancellation and changes in flight schedules, travelers are encouraged to contact their airline directly.

    • American Airlines 800-433-7300
    • Delta Airlines 800-221-1212

    For general aviation pilots desiring information about Signature Flight Support Services (FBO).

    • Signature Flight Support Services call (910) 321-7540.
    • All American Aviation Flight School call (910) 644-8817

    For the latest updates on airport operations and COVID-19 visit flyfay.com or follow @flyFAYairport on Facebook or Twitter. 


    Fayetteville Area System of Transit

    • Beginning Tuesday March 31, 2020 bus and FASTTRAC! Paratransit services will end at 7:00 p.m every evening

    • All customers should use the rear door when boarding a bus, unless the use of a ramp or lift is needed (those are located at the front of the bus)

    • Social distancing reminders are posted on buses

    • Bus seats are marked to encourage social distancing


    Police

    Due to concerns regarding COVID-19, the Fayetteville Police Department will be limiting Lobby hours at the main police station. The front lobby will now be open from 10 a.m. to 6 p.m. These hours may change as precautionary measures evolve. If you have business at the main police station, we recommend calling first; (910) 433-1585.

    We have also increased the types of reports that are available to be taken online, and over the phone for convenience and precaution. We continue to encourage residents to use online reporting located here: p2c.faypd.com or telephone reporting at: (910) 433-1529 or 1530. 

    The FPD 911 Communications center has begun asking a few more questions to callers requesting a response from police or first responders:

    1. Is anyone inside the residence experiencing flu-like symptoms or fever?
    2. Has anyone been exposed or been in contact with anyone exposed to COVID-19?
    3. Is it possible for you to meet the officer outside the residence?

    Your answers to the above questions will not prevent any response by first responders.

    **As a reminder: Police Officers/Fire Dept./EMS are being dispatched as the questions are being asked. Answering any questions will NOT slow their response**

    Please continue to call 911 for emergencies only, for information related to COVID-19, you can call (910) 615-LINK or visit the Cumberland County Department of Public Health COVID-19 webpage: https://www.co.cumberland.nc.us/covid19.

    Like and Follow the Fayetteville Police Department and City of Fayetteville, NC Government on social media for any #FayPD or City Sponsored event and meeting cancellations.

    To file a police report online visit: http://p2c.faypd.com/ReportIncident/IncidentEntry_Disclaimer.aspx.

    To obtain a copy of police/crash report: http://p2c.faypd.com/Summary.aspx.

    To file a police report over the phone call (910) 433-1529 or (910) 433-1530.

    Community Watch Coordinators are encouraged to stay in contact with their assigned Crime Prevention Specialist through phone/e-mail contact. The community calendar (https://fayettevillenc.gov/government/city-departments/police/events-calendar) will be updated, should the community watch groups decide to cancel their community watch meetings. If any member of a community watch group has questions regarding their meeting(s), they are asked to contact their Community Watch Coordinator. Continue to follow social distancing recommendations.


    Development Services

    Live Remote Inspections & Code Enforcement (Live RICE) has begun (March 26, 2020). Live RICE is a way to perform several forms of inspections where persons are still in the building during the COVID-19 precautions. This inspection option is voluntary and removes unintended exposure to a virus by using smartphone technology to perform code compliance inspections. Contractors or homeowners simply coordinate with the inspector for the Live RICE as already done when requesting inspections. Customers continue to be encouraged to use the website portals found at https://fayettevillenc.gov/government/city-departments/development-services to request service.

    Professional staff contact information from Planning, Zoning, Building Inspections, and Code Compliance can be found at the Development Service City of Fayetteville website (https://fayettevillenc.gov/government/city-departments/development-services). Plan submittals and requests for inspections continue at https://fayetteville.idtplans.com/secure/. Inspector coverage areas within the city for building and trades are found at  https://fayettevillenc.gov/government/city-departments/permitting-inspections. Other questions should be sent by email addresses shown on the department webpage.

    Yard sale permits will not be issued until further notice.


    Fire

    • Meeting room reservations canceled at fire facilities until further notice.
    • Station tours and community ride-alongs suspended.
    • Maintenance fire inspections postponed at long-term healthcare and assisted living facilities.
    • The public can obtain fire reports by visiting https://fayettevillenc.nextrequest.com/ or calling 910-433-1725


    Economic and Community Development

    • Measures are in place for the continuation of services to residents and businesses.
    • Citizens are urged to call 910-433-1590 or email CommEconDev@ci.fay.nc.us for assistance.
    • Businesses impacted by the pandemic are urged to take the “Economic Impact COVID-19 Survey” at: https://fccomeback.com/


    City Clerk's Office

    All boards and commissions meetings have been suspended until further notice.


    City Event Cancellations/Postponements

    The following events have been canceled or postponed:

    • 4/16 Community Development Day (canceled)
    • 4/23-4/26 Fayetteville Dogwood Festival (postponed)


    FayTV COVID-19 Live Stream


    City of Fayetteville COVID-19 Press Releases


    Resources for More Information

    Food

    Animals

    Scams/Price Gouging/Robocalls 

    City-Related Educational Resources

    • Educational resources for students & citizens
      • Families who are at home and looking for fun activities. There are coloring sheets of city scenes, a link to the “Day in the Life” YouTube series featuring local government workers, and more. These activities are free and we encourage people to use them as they work through unprecedented challenges.


    City of Fayetteville YouTube Playlist

    CDC YouTube Playlist

     


    Stay Informed - FayTV on your Smart TV

    The City of Fayetteville is now streaming FayTV, its government access channel, on smart TVs and streaming devices. This is one of the first government access channels in North Carolina to be available for viewing on Roku, Fire TV, Android TV and Apple TV. To install the FayTV streaming app on Roku, Fire TV, Android TV, and Apple TV, search for the words “FayTV” or “Fayetteville.”

     


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