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City Service Changes and Updates

Storm Information Center

Last Updated 9/19/2018 6:30 p.m.

The Hurricane Florence Information Line (910-678-7657) and the phones in the Emergency Operations Center and Joint Information Center are fully functional. 


City Services Back to Regular Service Delivery Thursday

City of Fayetteville Government offices will be open and back to regular service delivery on Thursday, Sept. 20. Essential personnel will continue to support the community with response and recovery from Florence.


City and County Lift Curfews

The City of Fayetteville and Cumberland County have lifted curfews put in place during Hurricane Florence. 


Road Condition Updates

CLOSED INTERSECTIONS 

  • Cedar Creek at LA Dunham
  • Cedar Creek at Clinton
  • Cedar Creek at  Locks Creek
  • Dunn at Grove
  • Flat Rock at Stacey Weaver
  • Lakeside Dr at Oakmont Circle
  • N. Cool Spring at S. Cool Spring
  • Ray at Mason
  • Ray at Maiden
  • Ray at Rowan
  • Service Road to Fayetteville Police Training Center and Botanical Garden
  • Chesterfield at Isley
  • Sutton at Westlawn
  • Swain at Bragg
  • Aftonshire at Tangiora
  • Barefoot at King
  • Brookshire at Pin Oak

PRESS RELEASE: Person Street Bridge, More of I-95 Close in Fayetteville

Flooding has caused the N.C. Department of Transportation to close the Person Street bridge over the Cape Fear River in downtown Fayetteville, and the department also closed another section of Interstate 95, from mile marker 46 to 56, over the same river. Transportation officials Tuesday evening also are closely monitoring the nearby Grove Street Bridge over the Cape Fear River in Fayetteville. If the water level reaches the girders, which support the deck, the department will close the bridge, as well.

With the impending closure, I-95 will be closed in both directions between exits 13 and 56 and between exits 65 and 81.

State transportation officials will continue to monitor water levels and open I-95 as soon as possible.

Major NCDOT routes closed in Cumberland County: I-95, U.S. 13, U.S. 301, N.C. 24, N.C. 53, N.C. 59, N.C. 87, N.C. 210 and N.C. 690

For updates about State maintained roads go to DriveNC.gov.    


Trash/Recycling/Yard Waste

No yard waste will be collected this week by City staff. Household garbage collections will occur as follows:

  • Normal Thursday collections will continue Thursday (they started Wednesday). Cans should have already been placed at the curb before 7 a.m. on Wednesday morning
  • Normal Friday collections will take place Thursday and Friday. Please place cans at the curb by 7 a.m. on Thursday morning

Recycling collections will occur on their normal collection day starting Thursday.


FAST

FAST will operate at a reduced level of service for fixed route buses and FASTtrac! ADA through Friday. Fixed route buses will operate on Thursday and Friday from 8 a.m. to 8 p.m. 

FAST is working with Cumberland County Schools to transport shelter residents back to their homes. Uber is also offering free rides home from the shelters.

The routes now operating are:

Route

Description

Detour

3

Cedar Creek Road/Old Wilmington Rd

Use NC-24/Grove Street instead of Person St.

4

Rosehill Road/Ramsey Street

Ray Ave at Festival Park

5

Ramsey Street

6

University Estates/Cross Creek Mall

7

Savoy Heights/Raeford Rd

8

Southern/Owen Drive/Cape Fear Valley

9

Rosehill Road/Stacy Weaver/University Estates

10

Strickland Bridge Rd/Skibo/Cross Creek Mall

Turn around at Fisher Rd

11

Country Club/Pamalee/Cross Creek Mall

12

Murchison Rd

14

Fort Bragg Rd/Eutaw Village/McPherson Church Rd/Mall

15

Cape Fear Valley/Hope Mills Road/Cross Creek Mall

16

No Service

17

No Service

18

Skibo/Bunce Road/Hollywood Heights/Mall

Denise St bridge closed

19

Yadkin Road/Cross Creek Mall

No service to Bragg South PX

30

No service

31

Cape Fear Valley/Owen Dr/Enterprise Ave/Gillespie Walmart


Airport

The Airport is open for service. Passengers are advised to call their airline to confirm flight status.


Development Services

The Development Services Department will be serving dual roles for the remainder of the week to include damage assessments and standard daily operations. Due to road and flooding conditions, not all inspections and permitting staff have been able to safely report to work. Therefore, the department will be operating with limited staffing.

There will be no field inspections conducted on Wednesday with the exception of electrical reconnection inspections due to damage related to Florence.

The permitting and inspections scheduling counter will be open for normal business.

Staff will be accepting inspection requests for Thursday and Friday.


Parks and Recreation

Parks & Recreation employees will be focused on supporting emergency shelter operations and emergency response. All Parks & Recreation programs for Wednesday are cancelled. All games scheduled for Saturday are cancelled.


Cumberland County Solid Waste sites open

Solid Waste landfills and all container sites, except Manchester, will be open from 7 a.m. to 3 p.m. regarding normal operating hours. Manchester will be closed until further notice.


Flooding

The Cape Fear and Little Rivers continue to rise. As of 3 p.m. today, the Cape Fear River was at 60.63 feet. Current measurements for the Little River are unavailable due to the inoperability of the gauge. The last measurement, taken yesterday at 6:30 p.m., showed the river at 39.95 feet.  The Cape Fear River is predicted to crest at 2 a.m. Wednesday.   


Mandatory Evacuation

Cumberland County, City of Fayetteville and Town of Wade have issued a mandatory evacuation order for all persons residing within one mile of the banks of the Cape Fear River and the Little River within Cumberland County in order to minimize the imminent threat of injury or loss of life.

There is the potential for life-threatening flooding and those who reside in the area face imminent danger from the flood waters that will soon arrive. The Little River area spans from the Cumberland-Harnett County Line to Highway 87 in Spring Lake, Highway 401 in Linden, Highway 217 and Luke Road.

Residents are asked to leave immediately as the threat of flooding is rapidly increasing in the Little River and Cape Fear River areas. While the storm appears on the surface to be not as intense as expected, this is not the case. The worst is yet to come, as the flood waters from other areas are accumulating north of the county and filling the river basins beyond their capacities.

This mandatory evacuation shall commence immediately and all persons within the evacuation areas shall be evacuated by 3:00 p.m. September 16, 2018.

All persons who refuse or fail to comply with this mandatory evacuation order shall do so at their own risk and are put on notice that emergency and rescue personnel and first responders may not be sent into flooded areas within the area to be evacuated after the deadline for evacuation passes. 

If you have questions about state roads, go to the N.C. Department of Transportation website https://tims.ncdot.gov/tims/RegionSummary.aspx?re=10.  All lanes of Interstate 95 are closed from exit 65 to 81 and alternate routes are posted. Drivers are cautioned that high water has been reported off 210 in the Spring Lake area.


Evacuation Map

Residents can go to either http://bit.ly/CapeFear1mileMap or http://arcg.is/D1eGO and enter their address to find out if they should evacuate. 


Power Outages

As of 4 p.m., Sept. 19, PWC reported 442 power outages. For other utilities’ power outages, visit the following links:

Lumbee River EMC: https://outages.lumbeeriver.com/ 

South River EMC: http://74.122.16.84/#viewer-menu-parent 

Duke Energy Progress: https://www.duke-energy.com/outages/current-outages


Water Rescue Teams

As of 8 p.m., 134 people, 10 dogs, two cats and one horse have been assisted from flooding through water rescues in Cumberland County. 

First responders are on the scene in the Cedar Creek community off Tabor Church Road conducting a search for a reported body recovery effort. The Cumberland County Sheriff’s Office, EMS, Cedar Creek Fire Department, City and County boats and a FEMA Urban Search and Rescue (USAR) Task Force Team from New York are on the scene.


Volunteers

Individuals interested in volunteering should register with the American Red Cross at redcross.org/volunteer. A Red Cross representative will follow up.


Shelters

As of 10 p.m., there were 807 people in the eight shelters. The pet friendly shelters are also housing 91 pets, including a rabbit and two birds.


Neighborhoods previously flooded during Hurricane Matthew

These 46 neighborhoods experienced significant flooding during Hurricane Matthew. 

  • Arran Lakes – from Bingham Dr. to Greenock, Tiree or McDougald Dr., Raeford Rd. to Revere St.
  • Arran Lakes West – from Fisher Rd. to Lakeway Dr. from Bingham Dr. to Lakeridge Dr.
  • Arran Lakes North – from Strickland Bridge to Applecross Ave
  • Arran Hills – from Bingham Rd. to Kincross Ave or Worthington Dr. from Strickland Bridge Rd or Kincross Ave. or Rutherglen Dr.
  • Ascot 1 – from Ramsey St. to Girard Ave. or Ridgeway Dr.
  • Ashton Forest (Wallace Pond) – from Hope Mills Rd. to Ashton Forest Rd or Redwood Dr
  • Bone Creek – From Cliffdale Rd. to Bone Creek Dr.
  • Brentwood Hidden Lake Loop – from Bingham Dr. to Bingham Pl
  • Emerald Gardens – from Strickland Bridge Rd. to Stillwater Dr.
  • Evergreen Estates – from Ireland Dr. to Coventry Rd., Faison Ave., Martindale Dr. or St. Paul Ave
  • Forest Hills – from Cain Rd to Forest Hills Rd
  • Gallup Acres – from Raeford Rd. to Duke St or Durant Dr.
  • Hillendale West- From Rosehill Rd to Hilton Dr. Landau Rd and Tamarack Dr
  • Holiday Park – From Owen Dr to Coronada PKWY or Poinciana Ln
  • Holly Springs – From Langdon to Edgecombe Ave or Seabrook Rd
  • Hollywood Heights – from Skibo Rd to Louise St and from Cliffdale Rd to Pritchettr Dr
  • Howard Acres – From Sycamore Dairy Rd to Wagoner Rd to Sugar Cane Cir
  • Jacks Ford – From Santa Fe to Jacks Ford Dr
  • Kendall – From backside of Morganton Rd to Kedallwood dr or Oldgate Rd
  • Kings Grant – From Ramsey St to Shawcroft Rd
  • Kingsford – From S. McPherson Church Rd to Colinwood Dr or Murray Hill Rd
  • Kinwood by the River – From Ramsey st to Kinlaw Rd to Dobson Dr
  • Kinwood Oaks
  • Meadow Wood – from Graham Rd. to Blue Springs Rd. or Delta Dr.
  • Middle Creek – from Cliffdale Rd. To Prestige Blvd
  • Middleton Plantation – from Fisher Rd. to Lakewood Dr to Middleton Ct.
  • Montclair – (Stoney Rock Rd.) from Raeford Rd. to Montclair Rd or Brighton Rd from Cliffdale Rd to Glensford Dr.
  • Morganton Place – from Morganton Rd. ext. to Brockton Dr. from N. Reilly Rd. to Cissna Dr.
  • Murray Fork – from Morganton Rd. to Murray Fork Rd
  • Murray Hills – from Cliffdale Rd. to Murray Hill Rd. from S McPherson Church Rd. Muarray Hill Rd
  • Myrtle Hills – from Rasmey St to Cochran ave
  • Newton Place – from Old Raefor Rd. to Fernell Dr. ro Acacia Dr.
  • North Lake – from Ramsey St. to Meadowncroft Dr. or Treetop Dr
  • North Point Village – By University Estates off Shaw Mill Rd.
  • North Shore Estates – from Reilly Rd. to Morganton Rd. Ext to Golf Dr. to Ingleside Dr.
  • Seabrook Hills - from Murchison Rd. to Hood Ave. or Carver St.
  • Shenandoah - from Bingham Dr. to Shenandoah Dr.
  • South Hills - from Hope Mills Rd. to Cypress Rd. to Odom Dr.
  • Southgate - from Raeford Rd. to Grandview Rd. or Chilton Rd. from S. Reilly Rd. to Southgate Rd.
  • Springdale - from Strickland Bridge Rd. to Leland Dr.
  • Stewarts Creek - from Reilly Rd. to Willowbrook Dr.
  • Stradford Hills - from S. McPherson Ch. Rd. to Colinwood Dr.
  • Stonebridge, Delaware Drive area
  • Summertime - from Morganton Rd. to N. Herndon St. or Ellerslie Dr.
  • Tallywood - from Raeford Rd. to Cambridge St.
  • Tiffany Pines


State Roads

If you have questions about state roads, go to the N.C. Department of Transportation website at https://tims.ncdot.gov/tims/RegionSummary.aspx?re=10.