Transparency & Accountability

Open City Government

boards_public_recordsPromoting Transparency, Accountability & Accessibility.

The City of Fayetteville believes its citizens have the right to a fully transparent, accountable and accessible City government. This is accomplished in part by providing free, online access to information that includes a searchable database of its expenditures and information regarding parties who may come before the Fayetteville City Council.

NC_flagNorth Carolina Public Records Law 

Government records in North Carolina are public in nature unless identified as confidential pursuant to law. The City of Fayetteville must adhere to the North Carolina Public Records Law, found at N.C.G.S. Chapter 132, which provides that “the public records and public information compiled by the agencies of North Carolina government or its subdivisions are the property of the people.  Therefore, it is the policy of this State that the people may obtain copies of their public records and public information free or at minimal cost unless otherwise specifically provided by law.”

The Law states that public records "shall mean all documents, papers, letters, maps, books, photographs, films, sound recordings, magnetic or other tapes, electronic data-processing records, artifacts, or other documentary material, regardless of physical form or characteristics, made or received pursuant to law or ordinance in connection with the transaction of public business by any agency of North Carolina government or its subdivisions."

N.C.G.S. 132-1.2 and N.C.G.S. 14-113.20 define "confidential information" and "identifying information."  The City of Fayettevile acknowledges and adheres to these definitions and the direction provided in N.C.G.S 132-1.

Why does the City of Fayetteville make public records available online?

Making information available via Internet access saves City of Fayetteville taxpayers money and time in many ways, including:

  • Residents do not have to go to a City office to obtain information.
  • Maintenance of physical records is greatly decreased.
  • Business and community organizations have on-demand access to information.
  • Fewer staff members are needed to provide on-site service.
  • The City of Fayetteville seeks to balance public privacy concerns with prevailing public information laws; therefore, we have established a position that adheres to State and federal laws governing the retention, disclosure and security of public information.

Emailing the City

Email to and from the City of Fayetteville is subject to the North Carolina Public Records Law, and may not be secure or confidential.  If you email us, send only the information that is necessary for us to answer your question or process your request. The City of Fayetteville cannot guarantee the safety or security of confidential information that is emailed from outside of our network.

We discourage emailing personally identifiable information such as:

  • Social Security number
  • Bank or credit card account numbers
  • Health and medical information
  • Driver’s license number

Subscribing to Mailing Lists

In accordance with North Carolina General Statute §132-1.13, the City of Fayetteville does not provide copies or allow copying of electronic mailing lists; however, they are available for public inspection. If you opt to have City information emailed to you, then your email address may be included in a subscriber list and subject to public inspection.

Examples of City of Fayetteville mailing lists include (but are not limited to):

Open Government Information

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County-Related Services

Tax Bills/Real Estate Data Search 

For questions related to data found in tax bill and property searches, contact the Cumberland County Tax Administration Department at or call (910) 678-7507.

Register of Deeds

For questions related to data found in real estate deeds, recording of legal documents, marriage licenses, birth and death records or notary oaths, contact the Cumberland County Register of Deeds Office at or call (910) 678-7775.

Voter Records

For questions related to voter data searches, contact the Cumberland County Board of Elections at or call (910) 678-7733.

Privacy Policies for Linked Sites

Our site provides links to other websites. The privacy policies described here do not necessarily apply to websites to which we link. Look for the privacy policies on those websites. Be informed. You are the person best qualified to protect your own privacy.