Requests for all reports and/or records must be submitted in writing using the appropriate Record Request Form and must identify with specificity the document or documents that are sought. Example: A request for a Fire Report must include the date and the address of the incident location.
To request an incident report, complete the Incident Report Request Form, then fax completed Record Request form to (910) 433-1343 or request in person at Fayetteville Fire/Emergency Management Department (Station 14) @ 632 Langdon Street, Fayetteville NC 28301.
Completed request forms are also accepted by email at FFDPlanning@ci.fay.nc.us
All requests are submitted to the Departmental Custodian of Records.
Please allow 5-7 business days for processing, to ensure compliance with the North Carolina General Statutes and any other applicable laws or regulations. For assistance you may call 910-433-1725.
Incident ReportsYou may use the link below to the Records Request Form if you wish and directly submit by email. The Departmental Custodian of Records or their designee will be in contact with you to advise if the report that is requested exists, if the report is available, whether it can be released, and if any applicable fees would be assessed.
Click here for Incident Report Request
Patient Care ReportsRequest for Patient Care Reports must be made in person at Fayetteville Fire/Emergency Management Department located at 632 Langdon Street Fayetteville, NC 28301. Under the North Carolina General Statues, the Fire Department may refuse access to certain records and disclosure of which would constitute an invasion of personal privacy or otherwise violate applicable law, including medical or similar records. The City of Fayetteville Fire/Emergency Management Department recognizes the information on a Patient Care Report (PCR) as a medical record that is subject to protection on the basis of privacy interest. To obtain a replication of a PCR, one of the following criteria must be met, along with meeting the criteria for a Fire Report:
Request by the patient (Picture ID required)
Request by the next of kin, if the patient is deceased (Picture ID and notarized copy of the death certificate required).
Request by an individual possessing the patient’s Power of Attorney (Picture ID required and notarized copy of the Power of Attorney).
Request by the parent or legal guardian if the patient is a minor or incapacitated (Picture ID and proof of relationship).
Request by an attorney upon presentation of a notarized medical authorization for release from the patient.
Presentation of a valid subpoena or court order for production of evidence
Request by a qualified Law Enforcement Agency pursuant to an official criminal investigation (signed warrant or subpoena required).
Request by the Medical Review Commission, Local Medical Director, or State Medical Director.
Click here for Patient Care Request
Environmental Assessment/Fire Inspection Request
Request for an Environmental Assessment or Fire Inspection documentation may be submitted by completing the above link for Incident Report Request. Completed request forms are accepted by email at JNaylor@ci.fay.nc.us or Kjackson@ci.fay.nc.us. They can also be faxed to 910-433-1328