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Heat Causing Solid Waste and Yard Waste Pickup Delays

Heat has significantly impacted the readiness of our solid waste and yard waste trucks. As a result, we haven’t had enough available trucks to maintain solid waste and yard waste pickup schedules. Equipment issues with these trucks in such hot and humid conditions as we’ve experienced over the last few weeks are not uncommon. We apologize to residents for the inconvenience. Our first priority is to pick up solid waste (green carts). Our staff is currently working on its off days of Wednesdays and Saturdays to catch up on missed routes. Our second priority is yard waste (brown carts) and it may not be collected this week. At this time, it is recommended to leave solid waste out for pickup and it will be collected as soon as possible. We hope to be back on schedule next week and will keep residents informed on our progress. 

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911 Telephone Survey

Our goal is to provide excellent customer service to the citizens of Fayetteville. Your feedback can assist us in achieving this goal. Please take a moment to evaluate your experience during your 911 call. Remember, this survey is specific to the 911 telephone call only.

1
Date of Call
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2
Approximate Time of Call
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3
Your Name
4

Your Phone Number

5

Your E-Mail Address

6

What Number Did You Call For Service? (911, 433-1885, etc.)

7
Do You Feel the Phone was Answered in a Timely Manner?
Do You Feel the Phone was Answered in a Timely Manner?
8

What Service Did You Request?

What Service Did You Request?
9

Was the Telecommunicator Courteous and Helpful?

Was the Telecommunicator Courteous and Helpful?
10

If you had an emergency call, how would you rate the Telecommunicator’s ability to remain calm and handle the emergency?

If you had an emergency call, how would you rate the Telecommunicator’s ability to remain calm and handle the emergency?
11

Were the Instructions you Received Clear and Understandable?

Were the Instructions you Received Clear and Understandable?
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Please Leave any Additional Comments Concerning your Call to us

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