If you are having an emergency that requires immediate police and/or fire response. You can also call 911 if you need an officer to respond to your location to take a police and/or accident report. If you are out of state, you can reach our 911 Dispatchers at 910-433-1925.
How and when do I report suspicious activity?
If you see something, say something! Report any activity that seems out of the ordinary and help stop a crime before it is committed. Call 911 for immediate police response.
How do I file a complaint or compliment on an employee of the police department?
Contact the Internal Affairs Unit at (910) 433-1820 during normal business hours or an on duty supervisor after hours. Complaints/Compliments can also be submitted via the website.
How do I find out that status of my case?
You may contact the officer that took the initial report and speak with him or her directly at (910) 433-1885.
If your case has been assigned to an investigator for further follow-up, you may contact the Investigative Division at (910) 433-1856 and speak with the investigator assigned to your case. If your case involves a juvenile (anyone under 16 years of age), you should contact Youth Services at (910) 433-1851.
How do I get a copy of a Police Incident or Accident Report?
You may get a copy of a report at the Police Administration Building located at 467 Hay Street from the Central Records Unit. Incident Reports are also available for download from our website. There is no charge for a copy. Accidents reports are not currently available online, but can be obtained by contacting the Central Records Unit located in the Main Administration Building at 467 Hay Street. The more information you have, to include the report number, the more readily your report can be located. Digital copies of accident reports are also available for purchase from Carfax by visiting their website at http://www.crashdocs.org/
Whom should I contact about employment opportunities with the police department?
Contact City Personnel at (910) 433-1635 located at 433 Hay Street, Fayetteville, NC or the Training and Education Center at (910) 433-1903, located at 675 N. Eastern Blvd., Fayetteville, NC 28301.
How can I obtain annual statistical information based upon records of police internal affairs investigations?
Contact the Internal Affairs Unit at (910) 433-1820 during normal business hours for a copy of the IAU annual report containing statistical summary information. You may also download and print a copy of the report.
Can a police report be taken over the telephone?
Yes, in some cases where a police officer's response is not needed, the Teleserve Unit can take a report over the phone by calling (910) 433-1529/1530. Some reports can also be filed online, please Go to http://P2C.faypd.com for more information on filing a report online.
How do I get a background check/fingerprints on myself for employment purposes?
The Cumberland County Sheriff's Office conducts background checks and fingerprinting to the public. Contact the Cumberland County Sheriff's Office at (910) 323-1500 for more information.
How do I get a concealed weapons permit?
The police department does not issue concealed weapons permits. You can contact the Cumberland County Sheriff's Office (CCSO) at (910) 323-1500 to apply for this type of permit.
What do I do if I am involved in a vehicle crash?
The Fayetteville Police Departments Policies and procedures dictate that all citizens that are involved in a collision should remain at the original crash location/area. If the crash is severe then they should not attempt to move them. If the collision is minor or damage under 1000 dollars they should move their vehicles into an adjacent parking lot after taking photographs and call for law enforcement. If you enter into an agreement with the other party that you will handle it amongst yourselves then know that no report can be taken for you after that agreement has been made no matter who the owner of the vehicle is. The controlling party can enter into this agreement just as the owner can. The only way a delayed crash report can be done is if both parties determine a time to meet back at any police department. If a hit and run occurs the citizen should remain at the scene of the collision and call 911. If the citizen decides to come to the department to report the collision they will be directed back to the original location to call 911. If the citizen is unaware of where the damage to a vehicle occurred then they should return to the last place they knew that their vehicle was secure and undamaged. If the citizen feels it is unsafe to return to the crash location then they should go to a safe location near the original crash location and then call 911. They should not respond to Police departments to have collision reports completed because they will not unless it falls under the one exception listed above.