CLICK HERE for latest COVID-19 information as it relates to the City of Fayetteville

The City of Fayetteville is in frequent communication with our partners at the Cumberland County Department of Public Health and health officials at local, state, and federal agencies who are monitoring the situation and providing guidance on how to respond to COVID-19. Our top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees. MORE INFO


Data Driven Continuous Quality Improvement

     The City of Fayetteville desires peace, prosperity, and a high quality of life for all its residents.  It uses data from all areas of its operations, from citizen engagement opportunities, and from industry best practices to constantly improve the level of quality of its services as it works to achieve the vision of the community it shares with its residents.

Fire Station LocationsFFD

     The Fayetteville Fire Department performs analysis on population density, calls for service, and City geography and incorporates industry standards for response times to determine the optimal location for each fire station.  It is this dedication to data driven continuous quality improvement that has earned the department international accreditation and an Insurance Services Organization (ISO) rating of 1, the highest rating possible from this organization.

Fayetteville Fire Department Station Locations


Environmental Services Study

       EnvSvcsThe City recognizes the importance of reliable and effective household   solid waste service.  As a way to benchmark itself against peer cities and private organizations in the waste industry, the City conducted a six month study to identify opportunities for improvement in its household solid waste collection services.

  Household Solid Waste Collection Study Report (pdf)




NICEStat (Neighborhood Indicators and Community Evaluation)Project NICE

The City of Fayetteville and the 96th Civil Affairs Battalion from Fort Bragg partnered twice in Fiscal Year 2017 to conduct windshield surveys of neighborhood land use and subsequent data analysis of the data collected.  The City will use the data and analysis provided by the 96th to construct an updated comprehensive land use plan and to inform the City's neighborhood revitalization plan.   These types of exercises provide additional data collection capacity for the City and real life training experience for the 96th, plus they strengthen the ties between the City and its military neighbor.

NICEStat Map Journal

 Civil Impacts of Downtown Development / Stormwater Citizen Engagement

The City of Fayetteville and the 96th Civil Affairs Battalion from  Fort Bragg partnered again in July 2017 to assess the civil impacts of downtown development and to gather citizen input on stormwater management.  One set of assessment teams reviewed various aspects of downtown development and the potential impacts to City resources such as police, transit, parks, and emergency management.  The other set of teams went door to door in three City neighborhoods to gather information from residents via a survey on their perceptions of the City's stormwater management.  These teams also sought input from citizens and other groups in the neighborhoods to determine prime locations for rain gauge placement.  The rain gauges will be used by the City's Stormwater Division of the Engineering Department to collect data on quantity and intensity of rain in micro areas of the City and then to analyze subsequent stormwater levels related to the rainfall measured.

Civil Impacts of Downtown Development / Stormwater Citizen Engagement outbrief