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About FAST

 

OUR MISSION STATEMENT

Fayetteville Area System of Transit (FAST) improves quality of life by connecting people and places with safe, efficient, reliable, courteous and innovative transportation.

GOALS

Continue to operate a fiscally responsible public agency utilizing good business principles. Work with cities, counties, Metropolitan Planning Organizations and other interested parties in examining transportation corridors, considering land use, economic activity, population patterns, and potential connections. To provide safe, secure and reliable service that protects employees and passengers and minimizes property damage to vehicles and facilities.

TITLE VI NOTICE TO THE PUBLIC

The Fayetteville Area System of Transit is committed to ensuring that no person is excluded from participation in, or denied the benefits of, its transit services or programs on the basis of race, color, national origin, age, sex or disability as afforded by Title VI of the Civil Rights Act of 1964, as amended.

No person or group of persons, limited English individuals, minority or low-income populations will be discriminated against with regard to fares, routing, scheduling, quality of transportation service, frequency of service, age and quality of transit vehicles assigned to routes, quality of stations and location of routes will not be determined on the basis of race, color, national origin, age or disability.

Translation and interpretation services will be provided Free of Charge to:

  • Transit users
  • At events sponsored by the Fayetteville Area System of Transit for its transit projects and services

The Fayetteville Area System of Transit, as a federal grant recipient, is required by the Federal Transit Administration to conform to Title VI of the Civil Rights Act of 1964 and its amendments. Therefore, the Fayetteville Area System of Transit mission includes the equal and equitable access to its programs, activities, and services.

If you believe the Fayetteville Area System of Transit has denied you access, benefits or excluded you from participation on services because of your race, color, national origin, sex, age, disability or socioeconomic status, you may file a written complaint within 180 days of the alleged act of discrimination with the Fayetteville Area System of Transit, the U.S. Department of Justice or the Federal Transit Administration at:

Title VI Coordinator
Fayetteville Area System of Transit
455 Grove Street
Fayetteville, NC 28301

U.S. Department of Justice Civil Rights Division
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530

Federal Transit Administration Office of Civil Rights, Region IV
230 Peachtree Street, NW,
Suite 800
Atlanta, GA 30303

You may also email us directly at TitleVI@ci.fay.nc.us. The Fayetteville Area System of Transit will strive to complete the investigation within 90 days of receipt of the complaint.