Recruiting

911 Communications

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Communications Recruitment

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Submit your contact information and a Fayetteville 911 Communications/Dispatch Recruiter will contact you.
Submit your contact information and a Fayetteville 911 Communications/Dispatch Recruiter will contact you.
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    City of Fayetteville Communications 

    The 911 Communications Division is the first point of contact for emergency services in the City of Fayetteville. The Division is staffed 24 hours a day, 7 days a week, and answers emergency and non-emergency calls for the City of Fayetteville, which has a population of 208,000 citizens spread over 147 square miles. Emergency calls are processed using the International Academy of Emergency Dispatch protocols for Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch (EPD). Our Telecommunicators receive approximately 500,000 calls for service yearly and dispatch calls for Police, Fire, and first response on Medical calls. 

    As the vital link in Public Safety, it is our mission to provide the best level of service to the citizens of Fayetteville through professionalism, respect, and compassion.

    The Communications Staff consists of highly trained, certified Telecommunicators who take pride in the high expectations set forth by this agency. The Fayetteville Police Department's Communications Center is one of four emergency call centers within the state of North Carolina to achieve the Triple Accredited Center of Excellence (TRI-ACE) accreditation from the International Academy of Emergency Dispatch in three disciplines: Emergency Medical Dispatch, Emergency Police Dispatch, and Emergency Fire Dispatch. The Division has also achieved the Public Safety Communications accreditation through the Commission on Accredited Law Enforcement Association (CALEA).

     

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     Requirements + Disqualifiers
     Telecommunicator Pay Plan
     "Call if you can.. Text if you can't" 911 Communications Survey 
    911 for kids Program  Accidental 911 Calls Information