Solid Waste
Keeping Our City Clean and Beautiful
Crews are popping up in neighborhoods around the city to answer questions and provide residents with information about all things Solid Waste! Check below to see what it's all about and to find out when we'll be in your neighborhood. We hope to see you there!
Collection Delays
The Solid Waste Department makes every effort to pick up all approved items on your regular collection day. However, there may be uncontrollable circumstances that can prevent this from happening. If you feel your items were not collected on your regular collection day, by a certain time, please continue to leave those items out at the curb. Our Solid Waste professionals will collect items either that day at a later time, or by the end of the next collection day. If you have any questions regarding your collection, or if your items have not been collected by the end of the next collection day, please reach out to the call center at 910-433-1329.
Mission Statement
Our main focus is to provide efficient, friendly, and convenient removal of residential waste. We offer several services to help you keep your property clean. Our crews collect household waste, yard waste, large limbs, and bulky items, all under the same annual fee.
Have Questions or Need Assistance?
Call the City's 1-FAY Call Center, the central point of contact for the City of Fayetteville, at 910.433.1FAY (1329) to make a service request, report a missed collection or to ask a question. The Call Center is open from 8 a.m. to 5 p.m. Monday through Friday.
You can also enter service requests online at www.FayFixIt.com or from your smartphone or tablet by downloading the FayFixIt app.
To purchase a 96-gallon brown rollout cart, you can visit us at 455 Grove Street. The cost of the cart is $60. We can also deliver it to you for an additional $25 fee.
IMPORTANT NOTICE:
Do not paint any City-provided rollout cart. Painting the rollout carts can cause confusion and contamination. Solid Waste will remove all City-provided painted rollout carts. The City assigns specific colors to the rollout carts, and they should only be used for the services as listed here:
Green- Household and Yard Waste (DO NOT MIX HOUSEHOLD WASTE WITH YARD WASTE)
Brown- Household and Yard Waste (DO NOT MIX HOUSEHOLD WASTE WITH YARD WASTE)
Blue- Recycling Only
Know What Right Looks Like
SW Collection Schedule (New Revised Calendar!)
2025 SW Holiday/Loose Leaf Collection Schedule
Need to contact someone in Solid Waste?
Call the City's 1-FAY Call Center, the central point of contact for the City of Fayetteville, at 910.433.1FAY (1329) to make a service request, report a missed collection or to ask a question. The Call Center is open from 8 a.m. to 5 p.m. Monday through Friday. If you are wanting to purchase another rollout cart, you can reach out to the Call Center OR you can visit us at 455 Grove Street.
You can also enter service requests online OR from your smartphone or tablet through our FayFixIt app.
Download Here: iTunes App Store | Google Play
Comprehensive Solid Waste Study
The Solid Waste Division commissioned a Comprehensive Solid Waste Study to examine the efficiency of services and the amount of recyclables that end up in the landfill. The final report is available for review in addition to a spreadsheet comparing Fayetteville Trash Collection Services to other municipalities in NC and a copy of the attachments from the Comprehensive Solid Waste Study.
Sustainability Master Plan
In 2009, the City of Fayetteville adopted a Sustainability Master Plan that addresses the broad definition of sustainability and incorporates the environment, social equity, and the economy. This approach is often referred to as the triple bottom line. Long-term sustainability depends on a careful balancing of economic, social, and environmental goals and objectives. Proposed efforts had to take into account and benefit all three objectives.