Contact the City via Phone/Web

• Council Meeting Agendas
• Council Meeting Minutes
• Find your Council Member and District by your home address

Citizens can interact with FCPR without visiting a facility in the following manners:

• CLICK HERE to register online
• Phone reservations for facilities CLICK HERE for a directory of facilities. Please contact the facility of choice directly.
• Phone registrations for programs or sports CLICK HERE for a directory of facilities. Please contact the facility of choice directly.
• Phone reservations for facility, shelter, ballfield use (rentals) (910-433-1547)
• General Parks & Recreation Information (910-433-1547)
• Email (parksrecinfo@ci.fay.nc.us)

• Visit us here.
• Submit permit or plan review: https://fayetteville.idtplans.com/secure/
• Specifics of division services detailed below.

• Code Enforcement
  • Code Enforcement Hotline (910) 433-1056
  • Division information
  • 1-Fay Code Enforcement Concerns
  • FayFixIt
• Trade and Building Inspections
  • Phone: (910) 433-1768
  • Division information
  • Plan and Project Submittals, Trade permits, pay fees online, request inspections
• Planning and Zoning

• Phone: (910) 433-1612
• Division information
• Rezonings, Special Use Permits, Development Reviews, HRC submittals

Police Department

Please handle any police-related business over the phone/internet if possible.

• File police reports at: http://p2c.faypd.com/ReportIn…/IncidentEntry_Disclaimer.aspx
• Obtain copies of police/crash reports at: http://p2c.faypd.com/Summary.aspx
• File police reports over the phone at (910) 433-1529 or 1530. 

• (910) 433-1728
• The public can obtain fire reports by visiting https://fayettevillenc.nextrequest.com/ or calling 910-433-1725

The Department serves the greater Fayetteville and Cumberland County Community in many ways. One of those ways involves responding to requests for assistance. In listening to residents’ concerns, department personnel will determine whether the issue falls within the purview of the Department. If the issue is jurisdictional to the Department, appointments are made with staff who will investigate allegations of discrimination. Concerns that are outside of the Department’s jurisdiction are routed to the appropriate agencies at the local, state, or federal level.

For any Human Relations related issues or concerns, please call (910) 433-1696 or email the department at HumanRelations@ci.fay.nc.us.

• Bus Route Information (910) 433-1747
• ADA/FASTTRAC! (reservations, applications, Where’s My Ride)  (910) 433-1232
• Rider/TransLoc app or https://fast.transloc.com/  – real-time bus information
• Purchase bus passes:

• Carlie C's, TokenTransit app (FSU,FTCC, Methodist students)
• Call (910) 433-1288

• Email: CommEconDev@ci.fay.nc.us
• Phone: 910-433-1590

• Visit https://flyfay.com/ to view ways to contact us.

Public Services (Engineering)

• (910) 433-1656
• Permit Applications

• Hotline: (910) 433-1613
• www.fayettevillenc.gov/stormwater
• www.1FAY.com

Traffic Services:

• Phone: (910) 433-1660
• Fay Fix It App?
  • Traffic Light Timing Request
  • Street Light Repair
  • Corner Visibility
  • Sign- Damaged/Missing/Needed

• (910) 433-1329 (Call Center)
• (910) 433-1798 (Street Maintenance Direct Line)
• Fay Fix It
  • Pothole Patching
  • Cracked Asphalt
  • Pavement Markings
  • Sidewalk repair
• Visit www.fayettevillenc.gov/publicservices and click on street maintenance

• 1-FAY Call Center:  (910) 433- 1329 and FayFixIt App:
  • Construction pick up
  • Bulky pick up
  • Yard waste
  • Missed bulky pickup
  • Missed Household trash
  • Missed Limb collection
  • Missed Recycling
  • Missed Yard Waste
  • Move Out
  • Roll Cart Issues
  • General Solid Waste Questions