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Welcome to the home page for the City of Fayetteville Public Services Department. Our mission is to partner with residents to provide high-quality engineering projects, safe and reliable roadway and stormwater infrastructure, and efficient solid waste and recyclables collection in a manner that protects the environment while transitioning toward a more sustainable community.

City Hall is open for in person appointments. Residents can continue to access services online and via phone as needed. Contact information for individual divisions within Public Services can be found below.

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City Maps

City Resurfacing Map and List

Please visit the Projects page for the current street resurfacing list. Please note that streets are subject to change due to projects and budget.

Staff

SheliaThomasAmbat_BrandedZoomPhoto

Sheila Thomas-Ambat, Public Services Director

Biography

Sheila is the Public Services Director for the City of Fayetteville, where she has worked since January 2018. Sheila has over 26 years of engineering experience, both in the private and public sector. Over the past 20-plus years, she has built an exemplary record of performance overseeing public works projects, and in particular engaging in long-term strategic planning and resource oversight for water resources and capital improvement projects. Prior to joining the City, Sheila worked for the City of Raleigh, the North Carolina Department of Environmental Quality and TRC Environmental Corporation. She is a licensed professional engineer, certified construction manager, certified stormwater manager and a certified floodplain manager.

Sheila is married to Michael Jakubiak, who serves with the Joint Special Operations Command at Fort Bragg. They have one son and two daughters. Sheila has a Master’s Degree in Environmental and Water Resources Engineering from Vanderbilt University in Nashville, Tenn. She has also completed all but her thesis in post graduate work for a Master’s Degree in Journalism and Mass Communications from the University of North Carolina at Chapel Hill.

Solid Waste

Phone: 910-433-1329
Web: www.1FAY.com
Solid Waste Webpage

Stormwater

Phone: 910-433-1613
FayFixIt
Stormwater Webpage

Streets

Phone: 910-433-1798
FayFixIt
Streets Webpage

Engineering:

Traffic Services

Phone: 910-433-1660
FayFixIt
Traffic Services Webpage

Public Services Community News

Staff	Title	Departments	Phone	Email
Lanier, PE, Alicia	Special Projects	Public%20Services	(910) 433-1657	AliciaLanier@FayettevilleNC.gov
Thomas-Ambat, Sheila	Public Services Director	Public%20Services	(910) 433-1268	SheilaThomasAmbat@FayettevilleNC.gov
McGill, Brian	Interim Assistant Public Services Director - Traffic Services	Public%20Services	(910) 433-1170	BrianMcGill@FayettevilleNC.gov
Reeves, Byron	Assistant Public Services Director- Engineering	Public%20Services	(910) 433-1301	ByronReeves@FayettevilleNC.gov
Edwards, Daniel	Assistant Public Services Director - Solid Waste	Public%20Services	(910) 433-1984	DanielEdwards@FayettevilleNC.gov
Bryant, Annette	Administrative Manager	Public%20Services	(910) 433-1650	AnnetteBryant@FayettevilleNC.gov

City Services Finder

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City Maps

City Resurfacing Map and List